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The end of Section 21 evictions on 1 May 2026 marks a significant shift in English tenancy law. Here's what property managers and letting agencies need to prepare for.
Umayair
OdjoAI Team
You've just finished a fourteen-hour day. Between client calls, chasing invoices, and putting out fires, you managed to send exactly three follow-up emails to potential leads. Three. What's next?
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The numbers say she's been busy. But here's the uncomfortable truth: she hasn't actually spoken to a single potential client. Not one.
Practical steps for UK property managers to reduce missed calls, organise shared inboxes, triage repairs, and improve response times without adding more staff or complicated tech.
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